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INTRODUCTION

THE FOLLOWING TERMS AND CONDITIONS REPRESENT THE BASIC UPON WHICH ( THE OWNER OF FTF DRIVING SCHOOL) OFFER DRIVING LESSONS AND COURSES TO YOU (STUDENT)

PLEASE NOTE FTF DRIVING SCHOOL IS INDEPENTLY OWNED AND OPERATED THUS THE CONTRACT FOR SERVICE IS BETWEEN YOU AND ME.

1.GENERAL CONDUCT
I WILL BE COURTEOUS,POLITE,TIDY AND PUNCTUAL. I WILL BEHAVE IN A PROFESSIONAL AND ETHICAL MANNER AT ALL TIMES.  MY TRAINING CAR WILL BE WELL MAINTAINED, CLEANAND TIDY(WEATHER PERMITTING).  MY CAR IS FITTED WITH DUAL CONTROL AND IS FULLY INSURED FOR DRIVING TUITION PURPOSE.  I WILL NOT SMOKE IN THE TRAINING CAR AT ANYTIME,NOR WILL I USE YOUR LESSON TIME FOR ANY OTHER FORM OF BUSINESS, PERSONAL OR OTHERWISE WITHOUT YOUR EXPRESSED PERMISSION.

2.QUALIFACTION
I AM AN APPROVED DRIVING INSTRUCTOR (ADI) AND LEGALLY AUTHORISED BY THE DRIVER AND VEHICLE AGENCY (DVSA).

3.DRIVING LICENCE AND EYESIGHT
AS REQUESTED BY LAW YOU MUST HOLD A CURRENT, VALID DRIVING LICENCE (PROVISIONAL OR FULL) WHICH MUST BE PRODUCED ON OR IN ADVANCE OF YOUR FIRST DRIVING LESSON.  YOU MUST ALSO CHECK YOU CAN READ A NUMBER PLATE AT A DISTANCE OF 20.5 METERS *(I.E 67 FEET ANOUT 5 CARS LENGHT) WITH PERSCRIBED VISUAL AIDS (I.E CONTACT LENSE OR GLASSES) IF NORMALLY WORN, PLEASE NOTE IF YOU NEED CONTACT LENSES OR GLASSES TO ACHIEVE THIS, YOU MUST MAKE SURE YOU WAER THEM ON EACH AND EVERY DRIVING LESSON.

4.SAFTEY,COMFORT AND WELL BEING
SAFTEY IS SHARED RESPONSIBILLTY AS IDENTIFIED BELOW.
A) IN THE INTRESTS OF COMFORT AND SAFTEY YOU ARE ADVISED TO WEAR SUITABLE FOOTWEAR AND CLOTHING
B) IT IS IMPORTANT YOU ACT RESPONSIBLY AT ALL TIMES AND GIVE YOUR FULL UNDIVIDED ATTENTION TO THE DRIVING TASK AT HAND.  SHOULD ANYTHING BE DISTRACTING YOU DURING YOUR LESSON IT IS IMPORTANT YOU MAKE ME AWRE OF THIS FACT EVEN IF IT IS SOMETHING I AM DOING.  SIMILARLY IF YOU ARE FEELING UNCOMFORTABLE OR UNEASY ABOUT ANY DRIVING TASK PLEASE LET ME KNOW.  I WILL BE GRATEFUL FOR YOUR FEEDBACK AND I WILL THINK NO LESS OF YOU FOR DOING THIS.
C) IN AN EMERGENCY SITUATION IT IS IMPORTANT YOU FOLLOW MY INSTRUCTIONS AND ALLOW ME TO TAKE CONROL OF THE STEERING WHEEL IF NECESSARY TO AVOID AN INCIDENT.  I MAY ALSO NEED TO MAKE USE OF THE DUAL CONTROL (I.E BRAKES OR CLUTCH PEDAL) AND THUS OVERRIDE YOUR USE OF THEM. AS SOON AS IT IS SAFE TO DO SO I WILL ADVISE YOU OF WHY MY ACTIONS WERE NECESSARY AND HELP YOU TO CALM DOWN IF REQUIRED.  ANY SUBSEQUENT DISCUSSION WILL FOCUS ON WHAT CAN BE LEARNT RATHER THAN WHO WAS TO BLAME. 
D) YOU CAN BE ENSURED I WILL NOT USE IMPROPER LANGUAGE OR SUGGESTIVE BEHAVIOUR.  I WILL DEFINITLEY NOT SHOUT AT YOU OR MAKE ANY SARCASTIC OR DEROGATORY REMARKS.

5.DRIVING UNDER THE INFLUENCE
TO ENSURE THE SAFTEY OF YOU AND OTHER ROAD USERS I RESERVE THE RIGHT TO CANCEL ANY LESSON IF YOU ARE OR I SUSPECT YOU ARE UNDER THE INFLUENCE OF DRUGS/LEAGAL HIGHS AND/OR ALCHOL (PRESCRIBED OR OTHERWISE).  IF THIS OCCURS THE FULL TRANING FEE FOR THE PERIOD IN QUESTION WILL BE LODST OR CHARGED.

6.LESSON POSTPOMENT
YOU MAY LOSE, OR BE REQUIRED TO PAY FOR ANY LESSONS BOOKED IN MY DIARY WHICH ARE POSTPONED OR CANCELLED BY YOU WHERE NOTICE WAS GIVEN LESS THAN 48 HOURS OE ESPECIALLY IF I AM UNABLE TO OBTAIN NEW REPLACEMENT WORK FOR THOSE APPOINTMENT TIMES.  HOWEVER I RESERVE THE RIGHT TO POSTPONE LESSONS IF I CONSIDER THE WEATHER OR ROAD CONDITIONS TO BE UNSUITABLE OR DANGEROUS.  UNFORTUNATLEY, I CAN NOT BE HELD RESPONSIBLE FOR ANY COSTS INCURRED AS A RESULT OF ME HAVING TO POSTPONE ANY LESSONS FOR WHATEVER REASONS. 

7.PUNCTUALITY
IN YOUR OWN INTRESTS YOU ARE ADVISED TO BE PUNCTUAL FOR YOU LESSON APPOINTMENTS.  I WOULD NORMALLY WAIT FOR YOU FOR A MAXIMUM 15 MINUTES BEFORE THE LESSON WOULD BE ABANDONED AND THE LESSON FEE FORTEITED OR BECOME DUE FOR PAYMENT.  A RECIPROCAL WAITING TIME MAY BECOME NECESSARY IF I AM DELAYED DUE TO UNFORSEEN CIRCUMSTANCES, I WILL MAKE UP ANY LESSON OR AS SOON AS POSSIBLE.

8.PAYMENTS
YOU ARE REQUIRED TO MAKE FULL PAYMENT FOR THE COURSE OR BLOCK BOOKING (I.E 10 LESSONS) IN ADVANCE, INDIVIDUAL LESSON MUST BE PAID BEFORE THE LESSON STARTS, FIRST LESSON MUST BE PAID DOUBLE TO DEPOSIT WHICH WILL BE DEDUCTED FROM YOUR LAST LESSON OR ON THE DAY OF YOUR PRACTICAL DRIVING TEST     (I.E LAST 2 HOUR LESSON WILL ONLY BE CHARGED FOR 1 HOUR).
THE DEPOSIT OR ANY SUBSEQUENT TRAINING FEES PAID INCLUDING USE OF CAR ON TEST DAY (WHICHREQUIRED TO BE PAIDIN ADVANCE) ARE NOT REFUNDABLE IN THE EVENT YOU DECIDE TO CANCEL THE TEAINING ONCE THE BOOKING HAS BEEN ACCEPTED BY ME AND PLACE IN MY DAIRY.  AT THIS POINT A BINDING AGREEMENT IS MADE BETWEEN YOURSELF AND ME.  THIS DOES NOT IN ANT WAY AFFECT YOUR STATUTORY RIGHTS TO BE PROVIDED WITH THE GOODS AND SERVICES YOU BOUGHT.

9.THE DRIVING TEST
A)BOOKING
DRIVING TEST CAN BE BPOOKED BY YOU OR ME ON YOUR BEHALF.  DRIVING TEST BOOKING ALWAYS TAKE PRIORTY OVER OTHER LESSONS.  THERFORE YOUR LESSON MAY BE POSTPONED TO ALLOW SOMEONE ELSE'S DRIVING TEST AND VICE-VERSA.  CHANGES TO LESSON BOOKINGS AS A RESULT OF THIS WILL BE NOTIFIED IMMEDIATLEY.  TEST APPOINTMENTS BOOKED BY YOURSELF MUST BE NOTIFIED TO ME AS SOON AS POSSIBLE OTHERWISE I CAN NOT GUARANTEE TO PROVIDE A VEHICLE FOR THE TEST OR ANY LESSON PROIR TO IT.
B) USE OF VEHICLE
IN THE INTREST OF CUSTOMER AND PUBLIC SAFTEY I RESERVE THE RIGHT TO WITHHOLD THE USE OF THE TRAINING VECHILE FOR THE TEST IF, IN MY OPINION YOUR DRIVING IS ACTUALLY OR POTENTIALLY DANGEROUS- BEHAVIOUR WHICH IF REPATED ON THE TEST WOULD RESULT IN A TEST FAILURE.
C)TEST CANELLATION
THREE CLEAR WORKING DAYS OR FIVE (IF BOOKED BY YOURSELF) (WEEKEND AND PUBLOIC HOLIDAYS DO NOT COUNT AS WORKING DAYS) NOTICE OF TEST CANCELLATION OR POSTPONEMENT IS REQUIRED BY THE DVSA.  FAILURE TO PROVIDE THE REQUIRED NOTICE WILL RESULT IN THE LOSS OF YOUR TEST FEE.

10. COMPLAINTS
IN THE EVENT OF A COMPLAINT I WOULD BE EXTREMELY GRATEFUL IF YOU  WOULD GIVE ME THE OPPORTUNITY TO RESLOVE THE MATTER.

11. YOUR STATUTORY RIGHTS
NOTHING IN THESE TERMS AND CONDITIONS WILL REDUCE YOUR STATUTORY RIGHTS RELATING TO FAULTY GOODS AND SERVICES PROVIDED.  I HAVE A STATUTORY OBLIGATION TO PROVIDE YOU WITH GOODS AND SERVICES FIT FOR THE PURPOSE FOR WHICH THEY WERE BOUGHT AND AS DESCRIBED.







 

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